Bus Online Ticket Reviews

BusOnlineTicket.com offers a wide range of bus tickets for various routes in Malaysia and Singapore. Here are some examples of the prices:

• Bus from Singapore to Malacca starts from S$ 13.00.
• Bus from Singapore to Genting Highlands starts from S$ 15.00.
• Bus from Singapore to Johor Bahru starts from S$ 2.00.
• Bus from KL to Malacca starts from RM 10.00.
• Bus from KL to Singapore starts from RM 42.90.
• Bus from Johor Bahru to KL starts from RM 25.00.

These prices are subject to change and it's always a good idea to check the website for the most current prices. The website offers a convenient online booking system where you can check the schedule, ticket availability, and compare prices. You can also select your preferred seats and pay using various secured online payment methods such as credit/debit card, online banking, eWallet, and many more. The online system offers a 24/7 online bus booking service and you can secure your tickets in advance to ensure a smooth and well-planned trip.

To cancel your ticket on BusOnlineTicket.com, follow these steps:

1. Understand the Requirement: Make sure the trip is cancellable. A trip is cancellable when there is a "Refundable" icon and Refund Policy is available in the "Notes" when you make your booking.

2. Log In to Member Account: Log in to the BusOnlineTicket.com Member Account. Choose the cancellable trip by clicking on "Manage" to manage the trip.

3. Cancel Booking: If the trip is cancellable, you will see an option to "Cancel Booking". Choose "Cancel Booking" if you want to cancel the booking.

4. Confirm Cancellation: Different operator offers different Cancel & Refund Policy. Read the policy carefully before clicking on "Confirm" button to cancel your booking. Note: Once a booking is cancelled, the particular booking history will be removed from your account and this action is irreversible.

5. Check Email: You will receive an email regarding your booking cancellation within 24 hours. Note: All refunds will be refunded back via the payment method stated on the refund confirmation email within 14 business days.

BusOnlineTicket.com is a platform that offers a variety of services. The primary service is the booking of coach tickets. Users can book one-way or return tickets from various start points to different destinations. The platform also offers a unique flexibility in user registration, where it is not required to register to buy tickets online. However, frequent passengers are encouraged to register with BusOnlineTicket to benefit from features like BOT Miles reward point.

The platform also provides services for local commuters such as bus to Teluk Intan, Klang, Kuantan, and Muar. Popular bus routes include bus from Kuala Lumpur to Singapore, Penang, Malacca, Genting Highlands and more.

In addition to bus services, BusOnlineTicket.com also offers train and ferry ticket booking services in Malaysia and Singapore. Users can enjoy the convenience of advanced booking and flexible payment options.

The platform has also partnered with various bus operators. For instance, SE Super Express, a famous express bus operator based in Klang, has joined BusOnlineTicket.com. SE Super Express has a strong presence of services in Klang, Singapore, Segamat, Seremban etc.

Moreover, the platform often runs promotional offers. For example, users could enjoy a 10% discount when they paid for their coach ticket with DBS PayLah!.

Lastly, BusOnlineTicket.com also provides tours and travel packages around West Malaysia through S.A.I. Tours Sdn. Bhd. They provide transportation services with a variety of vehicles such as Toyota Camry, Mercedes Benz, Toyota Alphard, Toyota Van, 21 Seater coaches, and also 44 Seater coaches with all experienced and licensed drivers.

Here are the steps to book a ticket on BusOnlineTicket.com:

1. Search Trip: Fill in the From, To, Departure Date, and Return Date (optional) fields and click the Search button.
2. Select Bus: Choose your preferred bus and select your seats.
3. Details: Fill in the Passenger's Full Name, Mobile number, Passport Number, and Email Address.
4. Payment: Select your preferred payment method and click the Proceed to Payment button to complete your purchase.

Upon a successful payment, you should receive your booking confirmation email within 30 minutes or up to 24 hours. If you don't see the email, check your spam or junk folder. If you still can't find the confirmation, you can send an email to sales@busonlineticket.com.

BusOnlineTicket.com offers a variety of payment methods. You can pay for your tickets using credit cards, e-wallets, and more. They also provide a PayPal payment option. After selecting your seat, you will be required to select your payment type. If you choose PayPal, you will need to log in to your PayPal account, select your preferred card or fill in your personal and credit card details, and then click the "Pay Now" button. Upon a successful payment, you should receive your booking confirmation sent to your email within 30 minutes. Note that PayPal accepts a few credit card types, including Visa, Mastercard, American Express, and UnionPay (China). If you cannot see the confirmation email, check your spam or junk folder. If you still cannot find the confirmation, you can send an email to sales@busonlineticket.com. For phone bookings, payment methods include online transfer, bank transfer, or cash deposit to their account. After making the payment, you need to email the payment receipt back to them. However, phone bookings can only be made for trips with departure days at least two days from the booking time.

The refund policy of BusOnlineTicket.com is applicable for selected operators with its terms. Cancellation & refund is not allowed for bookings paid in Indonesian Rupiah. Partial refund is not allowed. For 2-way bookings, once the depart trip is over, both the depart and the return trip won’t be eligible for refund. Ticket(s) collected or exchanged at the counter cannot be cancelled or refunded. There will be no refund for the passengers’ failure to show up at the designated place and time, or any unused or partly used services. Upon cancellation, the discount amount, travel insurance, processing fee and rewards, including but not limited to, BOT Miles or BOT Wallet redeemed in the booking will not be returned in any form of amount. Once the cancellation is confirmed, the particular booking record will be removed from customer’s booking history and the cancellation is irreversible. The refund amount will be based on the Refundable Amount that is stated in the Refund Policy, maximum capped at the payable amount for the ticket price. In case of any cancellation whether fully or partially by the customer or by the operator, the cashback redeemed are exhausted and shall not be credited back to User’s BOT Wallet. Unless stated otherwise, all refunds will be refunded back via the payment method selected during the booking, or via Refund Voucher which can be used to make another booking on BusOnlineTicket.com website and apps. For Refund Voucher, once selected by the customer as the method to be refunded, will be sent to the customer in the form of Refund Voucher Code via email and the customer can use the code to book ticket(s) on BusOnlineTicket.com website or app. Refund Voucher Code has the validity of 1 year after it was issued. Any unutilized amount whether fully or partially after the code has been redeemed is non-transferable or exchangeable to any other form. Cancellation fee may apply to selected operators. The management of BusOnlineTicket.com reserves the right to change the terms and conditions of this Refund Policy without prior notice.

To book a ticket on BusOnlineTicket.com, follow these steps:

1. Search Trip: Fill in the From, To, Departure Date, and Return Date (optional) fields and click the Search button.
2. Select Bus: Choose your preferred bus and select your seats.
3. Details: Fill in the Passenger's Full Name, Mobile number, Passport Number, and Email Address.
4. Payment: Select your preferred payment method and click the Proceed to Payment button to complete your purchase.

Upon successful payment, you should receive your booking confirmation email within 30 minutes or up to 24 hours. If you don't see the email, check your spam or junk folder. If you still can't find the confirmation, you can send an email to sales@busonlineticket.com.

BusOnlineTicket.com has a Refund Policy that applies to selected operators. Cancellation and refund are not allowed for bookings paid in Indonesian Rupiah. A partial refund is not allowed. For 2-way bookings, once the depart trip is over, both the depart and the return trip won’t be eligible for refund. Tickets collected or exchanged at the counter cannot be cancelled or refunded. There will be no refund for the passengers’ failure to show up at the designated place and time, or any unused or partly used services. Upon cancellation, the discount amount, travel insurance, processing fee and rewards, including but not limited to, BOT Miles or BOT Wallet redeemed in the booking will not be returned in any form of amount. Once the cancellation is confirmed, the particular booking record will be removed from customer’s booking history and the cancellation is irreversible. The refund amount will be based on the Refundable Amount that is stated in the Refund Policy, maximum capped at the payable amount for the ticket price. In case of any cancellation whether fully or partially by the customer or by the operator, the cashback redeemed are exhausted and shall not be credited back to User’s BOT Wallet. Unless stated otherwise, all refunds will be refunded back via the payment method selected during the booking, or via Refund Voucher which can be used to make another booking on BusOnlineTicket.com website and apps. For Refund Voucher, once selected by the customer as the method to be refunded, will be sent to the customer in the form of Refund Voucher Code via email and the customer can use the code to book ticket(s) on BusOnlineTicket.com website or app. Refund Voucher Code has the validity of 1 year after it was issued. Any unutilized amount whether fully or partially after the code has been redeemed is non-transferable or exchangeable to any other form. Cancellation fee may apply to selected operators. The management of BusOnlineTicket.com reserves the right to change the terms and conditions of this Refund Policy without prior notice. As for the shipping policy, there is no information available.

To cancel your booking on BusOnlineTicket.com, follow these steps:

1. Understand the Requirement: Make sure the trip is cancellable. A trip is cancellable when there is a "Refundable" icon and Refund Policy is available in the "Notes" when you make your booking.
2. Log In to Member Account: Log in to the BusOnlineTicket.com Member Account. Choose the cancellable trip by clicking on "Manage" to manage the trip.
3. Cancel Booking: If the trip is cancellable, you will see an option to "Cancel Booking". Choose "Cancel Booking" if you want to cancel the booking.
4. Confirm Cancellation: Different operator offers different Cancel & Refund Policy. Read the policy carefully before clicking on "Confirm" button to cancel your booking. Note: Once a booking is cancelled, the particular booking history will be removed from your account and this action is irreversible.
5. Check Email: You will receive an email regarding your booking cancellation within 24 hours. Note: All refunds will be refunded back via the payment method stated on the refund confirmation email within 14 business days.

Please note that ticket cancellation can only be processed via Member Panel. Please ensure that you have activated your membership account via email before. If your account has yet to be activated, please check your email and activate your account or send a request to resend your account activation email to sales@busonlineticket.com.